• Location: London, England
  • Salary: £35000 - £40000 per annum
  • Technology: Dynamics 365 Jobs
  • Job Type: Permanent
  • Date Posted: 21st Jun, 2020
  • Reference: 210620ML1

Dynamics CRM (D365 CE) Trainer & customisation Specialist, London, £40,000 + bonus, Property, D365 project work, D365 implementation, 365 customer engagement, Home working options


A London based boutique property company are looking for a Dynamics CRM Trainer & Customiser to join their team in a hybrid role, split between training and administration. The role has the choice to be based from either a Central London or North London office location, with some home working available.


The role will be split between training users on Dynamics 365 and taking ownership of the system. As this is a newly implemented platform, this role will require creating user manuals and other training materials which you'll deliver via online, one to one and group sessions. This training plan will be rolled out across multiple departments of the business including sales and marketing. Training is estimated to comprise 80% of this role.


The other 20% of the role will require you to take ownership of the system, being the main point of contact internally for Dynamics. You'll work towards a state of constant optimisation, customising the system as per user requirements which will include occasional ad ho 2nd line support.


The requirements are...



  • Strong knowledge of Dynamics 365 CE

  • Skilled in customisation and configuration

  • Experienced training users on Dynamics CRM

  • Strong communication and stakeholder management skills

  • Experience leading group, one to one and online training sessions

  • Experience creating training content


If you're interested in this role or to discuss other Dynamics CRM opportunities - send your CV to Matt at m.lynn@nigelfrank.com or you can call me directly on 0191 814 7980.