• Location: Reading, England
  • Salary: £28000 - £35000 per annum + Bonus
  • Technology: Dynamics 365 Jobs
  • Job Type: Permanent
  • Date Posted: 28th Apr, 2020
  • Reference: 280420ML

IT Support (Dynamics 365 CE), Reading, £35,000, Bonus, Home working options, D365 project work, 365 customer engagement, MS certifications, Tailored progression plan, Dedicated training budget

An established professional services organisation is looking to grow their in-house IT support team with a Dynamics 365 support consultant. You'll work from a central location and my client doesn't believe that you should have to sacrifice your personal life to thrive in your career, so they offer both flexible and home working options.

You'll work in a dedicated support role with a varied workload, supporting a range of Dynamics 365 issues, supporting both 1st and 2nd line issues. You'll work closely with the development team who are there for 3rd line technical issues to be escalated to, offering you a supportive environment as well as the chance to pick up knowledge on technical issues. You'll support a userbase of roughly 800 spread across several departments and multiple offices in the UK

The requirements are...

  • Knowledge of Dynamics 365

  • Experience working in an IT support environment

  • Experience troubleshooting 1st and 2nd line issues, preferably support Dynamics 365 issues

  • Experience training users

  • Strong communication and stakeholder management skills

If this is the opportunity for you then send your CV to Matt at m.lynn@nigelfrank.com or you can call me on 0191 814 7980 for more info in full confidence.