• Location: Mooresville, North Carolina
  • Salary: £100000 - £120000 per annum + full benefits
  • Technology: Microsoft Azure Jobs
  • Job Type: Permanent
  • Date Posted: 20th Mar, 2020
  • Reference: 536247-NB

Primary Responsibilities:

  • Administration of the CRM and ERP System - Salesforce.com, Kenandy

  • Act as the primary Subject Matter Expert (SME) for the SunTech Medical ERP solution globally

  • Lead the design of internal database / data warehouse environments for SMI

  • Perform a variety of complex programming/scripting tasks, such as designing, documenting, integrating local and cloud based systems

  • Assist engineers with designing SQL and users with BI data mining reports

  • Develop, design, enhance, and administer Salesforce.com CRM

  • Work with peers to provide technical training, guidance, and resource support for end users and departmental staff

  • Provide application support and enhancements to existing applications. Define system requirements, priorities, and viable alternatives. Coordinate the efforts of staff to locate, assess, install, test and maintain computer software systems. Coordinate conversions and upgrades to vendor systems (local and cloud)

  • Perform as a project lead and provide leadership and coordination on projects assigned to the IT organizations systems analysts.

  • Work with peers to develop user documentation and departmental policies and procedures that impact the use of application systems.

Required Experience:

  • 5+ years supporting an IT infrastructure

  • Microsoft Server 2012/2019

  • Microsoft Windows 10

  • Microsoft Office 365

  • Microsoft SQL

  • Microsoft Sharepoint

Preferred Preferred:

  • Microsoft Active Directory

  • ITIL v3 Practitioner

  • Microsoft WDS

  • Microsoft Deployment Toolkit Experience

  • ITIL v3 Certification


  • Server and Desktop Virtualization

  • Networking at a Net+ level (certification is a plus)

  • Computer TS at an A+ level (certification is a plus)

  • Current on INFOSEC best practice methodologies

  • Familiarity with Agile and Waterfall project management methodology

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