• Location: Rotterdam, Netherlands
  • Date Posted: 10th Mar, 2020
  • Reference: 10032020NFIES

Would you like to be in charge of the Dynamics CRM platform for a fast growing company in Rotterdam that focuses on providing services such as education, e-learning, auditing and consultancy? They are looking for an experienced functional CRM Manager for the in-house position where you will also manage a team of 4 other CRM professionals.

The role : Functional Dynamics CRM Manager

You will take ownership of the Dynamics 365 system which also integrates into data warehousing, logic apps and Business Central. You are in charge of revising the total application landscape within the company and this includes the implementation of an entirely new Microsoft Dynamics 365 CE / CRM system. You will have to set up a wide variety of processes in the field of sales, marketing and services. You will work on various CRM projects in an Agile method and develop new functionalities. You speak to users, map out their wishes and translate this into a solution in the CRM system. You configure and modulate the desired functionality and perform functional acceptance tests. You guide and participate in data migration and, if you like, you can train your colleagues and support the adoption within the organization.

What they are looking for:

- Dynamics 365 CE / CRM experience, ideally from a system management or consultancy background;

- Strong functional understanding of CRM;

- Experience in quality management and documentation;

- Experience in managing a team;

- Commercially-minded, independent and entrepreneurial.

What they offer:

- Permanent contract

- Market competitive salary and benefits

- Offer lease car

- Internal training and educational budget for future trainings

- Activities with colleagues such as Friday drinks, events, booth camps, etc.

Contact Details

Erudini Smits