• Location: Los Angeles, California
  • Date Posted: 3rd Mar, 2020
  • Reference: CF0303JB

Job Description

Role & Responsibilities

  • Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy

  • Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements using SQL Server Reporting Services

  • Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements.

  • Conduct end-user training and create and maintain knowledge transfer documentation. Develop and continue to refine CRM implementation standards and tools

Skills & Qualifications

  • 2+ years (or 3+ projects) implementing CRM applications such as Microsoft Dynamics CRM, Dynamics 365 Sales, Salesforce, etc. (4+ years of experience, or 5+ projects for a Senior CRM Consultant)

  • Strong CRM industry and product knowledge - 2+ years of experience in project management, system design, or information systems (4+ years of experience for a Senior CRM Consultant)

  • Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors