• Location: Schenectady, New York
  • Salary: Up to $100000 per annum + Bonus + Full Benefits (Negotiable)
  • Technology: Dynamics 365 Jobs
  • Job Type: Permanent
  • Date Posted: 9th Sep, 2019
  • Reference: aferri09092019

Job Description




Summary:This role will be an advocate and supporter for internal stakeholders to deliver a holistic CRM solution that solves their business


problems and accelerates the business forward. Define a user experience and develop user personas based on qualitative and


quantitative data, user interviews, and user workshops - linking measures to business KPIs.



POSITION QUALIFICATIONS


Minimum Education:


Bachelor's Degree in Business Administration, Computer Science or equivalent in experience technical job experience.


Minimum Experience:


3+ years of combined experience in product management, client services, or product development


Desirable Experience:


5+ years of combined experience in product management, client services, or product development.


Successfully used, implemented, managed and/or built an enterprise CRM solution, preferably Microsoft Dynamics CRM.


Deep understanding of health care insurance industry.


Understanding of master data management.


Operating in an agile environment.


Required Skills:


Have exceptional presentation and communication skills and thrive at delivering clear and concise messages that resonate with all audiences.


* Are innovative, creative, and an outside of the box thinker and doer


* Self-starter, able to thrive in a fast paced and continually changing environment


* Leadership skills and strong analytical skills


* Ability to work effectively in a complex, matrixed organization


* Work well under pressure and know how to juggle multiple priorities simultaneously


* Want to be known for building outstanding products that are user friendly


* Are passionate about customer success and delivering exceptional results


* Inspire others and lead by example

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