• Location: West Sussex, England
  • Date Posted: 5th Sep, 2019
  • Reference: 040919

EUC, Messaging and Mobile Specialist - West Sussex

The company:

  • Global investment manager, working with the financial industry, to help clients meet goals and prepare for their future challenges

  • Offices in a brand new site with a new team all aiming for high standards, versatile problem solving and helping to build a reputation for the company across a wide range of teams.

  • The company aim to develop and enhance their employees personal and professional lives, so flexible working is available.

Job specification:

  • 2nd line engineer for Office 365, exchange and mobile services to deliver technical service.

  • Working closely with Desktop, Wintel, UC and network engineers in order to monitor and troubleshoot incidents.

  • Provide diagnosis to clients focused on Outlook and Office 365.

  • Prepare and train IT helpdesk team in order to provide consistent service to customers when issues arise.

  • Ability to build and support a team, as well as attention to detail in order to solve problems.

Technical requirements:

  • Two years' service desk support

  • Knowledge of core Microsoft technologies (Active Directory, AAD, DNS, DHCP)

  • Windows Desktop systems, 7 and 10

  • Experience with Office 365, Exchange 2016 and Exchange online

  • Microsoft certified professional desirable but not essential