• Location: Horsham, England
  • Salary: £50000 - £55000 per annum
  • Technology: Microsoft Jobs
  • Job Type: Permanent
  • Date Posted: 16th Aug, 2019
  • Reference: RIGWS242469

Role Change Analyst
Type Permanent
Location West Sussex
Salary £50,000 - £55,000 per annum



Our exceptional internationally-recognised client is looking for a Change Analyst to join their fantastic organisation.


You will support their international offices by developing, rolling out and maintaining our systems and processes, using cutting-edge software and hardware.


You will oversee all day to day change management activities ensuring Request For Comments are managed per the agreed processes and within defined Operational Level Agreements. This includes risk and impact assessment, conflict management, monitoring formal approval and implementation and change record closure.


Role & Responsibilities



  • Manage daily and weekly reporting requirements and assist with the provision for ad-hoc data when required.

  • Contribute in CAB preparation.

  • Work together and share insights with others in the team.

  • Own and manage your workload and escalate when required.

  • Help the team to keep improving its service, by sharing your suggestions for improving processes

  • Uphold standards, processes and policies.



Skills & Qualifications



  • A pro-active, organised approach with attention to detail.

  • Knowledge of and experience with MS Office range of products.

  • Knowledge of the ITIL framework - Change Management and associated services.

  • Excellent communication skills.

  • The ability to quickly build rapport with both internal and external stakeholders.


Desirable



  • Exposure to the ServiceNow change management module


If you wished to be considered for this truly exciting opportunity please apply before 5pm on Thursday 22nd August.

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