• Location: New York, New York
  • Salary: Up to $80000 per annum + Bonus
  • Technology: Dynamics CRM Jobs
  • Job Type: Permanent
  • Date Posted: 10th May, 2019
  • Reference: KM051019

CRM Business Analyst-$80k, New York

Job Location: Long Island, NY

Job Title: CRM Business Analyst

Base Salary: $80K base salary

Team Structure: 1 help desk, 1 sys analyst, 1 BA and looking to bring on another BA. All report to CTO

Growth: They can either go management or technical direction. CRM will eventually need a CRM Manager.

Summary of D2D:

Position is responsible for working with all stakeholders in sales, marketing, and customer success to understand the needs of the business and provide solutions within Dynamics CRM in collaboration with stakeholders in product and engineering to meet those needs and help us to adopt best practices within Dynamics CRM.


  • Configure Dynamics CRM interface/workflows/extensions.

  • Experience working with stakeholders for Dynamics CRM

  • Work Engineering teams on technical issues for escalation/resolution in Dynamics CRM

  • Perform administrative functions in Dynamics CRM such as user management, permissions, data rules, and activation of new features

  • Troubleshoot issues with CRM

  • Train users on CRM

  • Review upgrades, patching and complete testing with the Dynamics CRM team


  • $80K base salary depending on experience

  • Exciting, competitive benefits package

  • Beautiful office with great views!

  • 2 days remote flexibility

  • Flexible hours!

  • Training, certifications, Microsoft conference budgets!

  • Career growth opportunity

  • Work life balance!

  • Team nights out, organization events

To apply, contact me at 646-604-2818 and ask for Kartik; or email K.magnani@nigelfrank.com with your resume!

This role not a fit? Give me a ring and I'd be happy to discuss additional opportunities we have available!

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