• Location: Toronto, Canada
  • Date Posted: 9th May, 2019
  • Reference: GS592019749

MS Dynamics CRM/D365 Business Analyst - Toronto, ON - 85 CAD/hr - 6 Month Contract

I am working very closely with a large client with two separate instances of Dynamics CRM that is immediately looking for a hands-on Business Analyst with excellent communication skills to support them in their upgrade from 2011 to D365. This role will primarily involve working directly with the business units to assess proper goals and requirements of the CRM solutions. Additionally, the selected resource will be responsible for translating the business users' needs into configurations of the CRM. While there will be no hands-on development required, this is a technical role involving maintenance of plug-ins and concrete configurations of the platform.


The ideal individual will have worked on several different instances with CRM in the capacity of lead business analyst. Furthermore, experience upgrading Dynamics CRM 2011 on premise to D365 online is highly desirable. This resource needs to have equal parts business acumen, CRM functional knowledge, and hands-on CRM experience. Excellent communication and the ability to form relationships with stakeholders also a must.



If you are looking for a chance to work in an engaging CRM environment and take ownership of the user relationships surrounding a large project, then this is the opportunity for you. This is an immediate need and we are scheduling interviews to take place this week if you are qualified.

Requirements and Responsibilities:



  • 5+ years of Dynamics CRM Development experience (2011, 2013, 2015, 2016 Online preferred)

  • 8+ years as a CRM Business Analyst

  • Any Microsoft Certifications are a huge plus

  • Higher Education Dynamics CRM project experience a plus

  • Working onsite required


To apply:
Send resumes and references directly to Gianna Santaniello (g.santaniello@nigelfrank.com) or call 646-863-7575 for more info.


Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics CRM jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics CRM jobs are.


I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics CRM candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics CRM jobs that are available I can be contacted on 646-863-7575. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!