Microsoft Dynamics (CRM) Senior Business Analyst (m/w/d)
Basel /On site/
Your Responsibilities as Senior Business Analyst:
- Support the translation of client business requirements into CRM solutions;
- Responsible for identifying, developing and deploying end-user solutions in Dynamics 365 CRM system;
- Use CRM workflow technology to automate business processes;
- Collaborate with development team;
- Communicate and collaborate with external and internal customers to analyze information needs and functional requirements;
- Educate end-users on CRM functions;
- Contribute to and participate in client demonstrations and presentations;
- Create reports/dashboards, building contact lists;
- Support management and senior business analysts in achieving business goals;
- Identify opportunities for new inventory ideas and activation concepts;
- Keep up-to-date on industry trends.
Your profile as Senior Business Analyst:
- Strong project implementation and working experience using Microsoft Dynamics 365, Microsoft Dynamics CRM online;
- Understanding of CRM activities and goals;
- Technical experience in SQL;
- Excellent knowledge of the Microsoft Office Suite, specifically Microsoft Word, Excel, PowerPoint, and Visio;
- Familiarity with Microsoft technologies/trends;
- Strong analytical, presentation, and writing skills.
You recognize yourself in this profile? Then apply today! Send your complete application to firstname.lastname@example.org. For further questions contact me under +49 (0)2216 508 9514.
Nigel Frank International
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