Job Overview: I am seeking a skilled and experienced Dynamics CRM Consultant with a minimum of 3 years of hands-on experience to join our dynamic team. The successful candidate will play a crucial role in analyzing, designing, implementing, and maintaining Dynamics CRM solutions for our clients. As a key member of our consulting team, you will collaborate with clients to understand their business processes, gather requirements, and deliver tailored CRM solutions that drive business success.
Responsibilities:
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Requirements Analysis:
* Work closely with clients to understand their business processes and CRM requirements.
* Conduct thorough analysis of client needs to propose effective CRM solutions.
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Design and Configuration:
* Design and implement customized Dynamics CRM solutions based on client specifications.
* Configure and customize CRM entities, workflows, forms, and views to meet business objectives.
* Develop and implement data migration strategies to ensure seamless transition to CRM platforms.
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Integration and Extensibility:
* Integrate Dynamics CRM with other business applications and systems as needed.
* Extend CRM functionality through the development of custom plugins, workflows, and web services.
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Training and Support:
* Provide training to end-users and client stakeholders on effective use of Dynamics CRM.
* Offer ongoing support and troubleshooting assistance to resolve CRM-related issues.
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Quality Assurance:
* Conduct thorough testing of CRM solutions to ensure they meet client requirements and are free from defects.
* Implement best practices and coding standards to maintain high-quality CRM implementations.
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Documentation:
* Create comprehensive documentation, including system specifications, user guides, and training materials.
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Stay Current with Technology Trends:
* Keep abreast of the latest Dynamics CRM updates, features, and industry best practices.
* Provide recommendations for system improvements and optimizations.
Qualifications:
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Minimum of 3 years of experience as a Dynamics CRM Consultant.
* Strong understanding of CRM concepts and architecture.
* Proficient in configuring and customizing Dynamics CRM entities, workflows, and forms.
* Experience with CRM data migration and integration with third-party systems.
* Solid knowledge of CRM SDK, JavaScript, C#, and web services.
* Excellent problem-solving and communication skills.
* Ability to work collaboratively in a team and independently when needed.
Preferred Qualifications:
* Microsoft Dynamics CRM certification.
* Experience with other Microsoft technologies such as Power Platform, Power BI, and Azure.
* Familiarity with agile development methodologies.